AI-Powered Document Finder in Shareflex QMS

The Shareflex QMS cockpit gives access to all approved quality documents. The list view includes powerful filters and columns to quickly search and organize content.

While experienced IT users appreciate this interface, less tech-savvy users often struggle to find the documents they need.

In this post, we show how to add a ChatGPT-like interface to your Shareflex QMS that helps users find the most relevant valid documents — using smart AI-powered matching instead of old-school full-text search. Users can ask natural questions, even with typos, and still get accurate results.

Here are some example search queries users might enter:

• How do we report a security incident?
• What’s the procedure for locking the building?
• Wat moet ik doen bij brand?
• email hack what to do?

Even with spelling mistakes or vague wording, the system understands the intent and shows matching documents.